TM Ward Coffee

the owner (i’m assuming) is extremely rude. she reprimanded us for a coat being on the counter while paying (where bags that have probably been on the floor sit when paying) and made a micro aggressive comment when i was trying to activate a gift card that was a cumbersome process.

Outstanding coffee selection featuring freshly roasted beans. The customer service is exceptional, and if you’re looking for high-quality whole bean coffee, this is the place to go.

I visit this store twice a month for my ground coffee and gifts! Shout out to Kim who made my experience so easy last week when picking out new coffee flavors I wanted to try! I love the store and the employees are kind and helpful!! See you soon!!

It’s a great coffee shop ( I use that loosely) because it way more, they have huge selection of coffee (beans and ground if you like) and are passionate about coffee, they take their time to ask you what you like and offer choices. There is an old fashion feel to the place with candy and gift baskets. Would highly recommend it.

We had a very upsetting experience at this shop. I visited with my husband and two young toddlers. While the kids excitedly picked out wrapped candies from a large, clearly child-oriented display, the owner (a petite older woman with white hair) repeatedly came out from the back to sternly “shush” them— practically getting in their faces and reprimanding them harshly. Despite being paying customers (we were also buying lattes and a large bag of beans), she continued to reprimand our toddlers several times, even very blatantly rolling her eyes and dramatically covering her ears at another mother with an infant in the store who looked equally shocked by her behavior. When we politely asked her to stop addressing our children that way, she told us we “need to learn to keep our kids quiet” and claimed her shop “isn’t a candy store for children and she needs it quiet for her other customers”—a baffling statement given the massive candy wall, and the fact that the other customer was also a young mother with a baby. That same young mom later apologized to us for how uncomfortable the situation was and how awful she felt for us. She was visibly shook up too just by witnessing it. If you have children, I strongly recommend avoiding this place. The owner clearly does not welcome families, and you’ll likely leave feeling embarrassed and unwelcome—for simply having kids behaving like kids in a candy store.

Extremely rude owner and stale coffee.

Disappointing. We stopped for a quick drip coffee, and after standing in line was told to get it ourselves and stand in line again. We're traveling from out of state and won't return.

Lovely place, good coffee

The owner, Axlyn, was PHENOMENAL! Her grandson made an excellent latte and a cappuccino. Wonderful interaction and service.

This place was a dream for Coffee Lovers! And the owner was the nicest and most helpful person in the world, they definitely made our weekend and helped us pick out some great fresh beans for our new espresso machine with our wedding gift certificate we had received. Will definitely be returning here!

The coffee is all sitting out exposed to air and light. The lightest roast offered is at best what I’d call medium roast. The purveyor chastised me for being wrong about what I was looking for. When I asked what the roast date was I received a meaningless “our beans are roasted everyday.” I asked for a pour over of their lightest and they didn’t measure the beans beyond a scooper. The pour over tastes sour and burnt. I’d have been better served by getting coffee at Starbucks or dunkin. DEFINITELY not buying beans from them. Skip this place unless you’re looking for a gift package of expensive jelly.

Service and vibes are top notch and they don’t do the tipping jar scheme, coffee is very good for the price point; small nit for a few tiny bugs flying around in the store sniffing the coffee aroma, which could be a sanitary issue for many others. Feel like a local spot to connect with the people in town.

The whole beans sold to me were stale.